Your Local Bikeshop in the Heart of Riversdale
Bicycle Warranty Policy:
Upon the purchase of a bicycle, Bike Universe offers a 365 day warranty adjustment period. To ensure longevity of your bicycle please take advantage of this warranty period. Bring the bicycle in for its first check-over after 10 to 15 hours of riding. After this, we encourage you to bring your bike in as many times as necessary to ensure proper function.
The 365 day warranty adjustment period covers adjustments of gears and brake cables, where applicable, minor truing of wheels, ensuring all bolts are tightened. It does not cover flat tires, crashes, or any issues due to neglect or abuse.
All bikes are covered by the manufacturer’s warranty and vary according to frame material and components. Warranty is at the discretion of the manufacturer. Check the manufacturer’s websites for details on warranty.
Enjoy your ride!
Products may be exchanged or returned within 30 days of purchase, with the original purchase receipt, provided the product is unused and undamaged with the original packaging.
No refunds will be issued for any product without a valid purchase receipt.
We will not accept returns or exchanges on special orders or discounted items.
Any item purchased through insurance replacement is not refundable.
Gift certificates are non-refundable and are treated like cash. The value of the certificate will not be replaced if lost or stolen and can not be redeemed for cash or applied as a payment on account.
In-Store Credit is not refundable. No cash will be given in exchange for In-Store Credit.
Service labour is non-refundable.